*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management<ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul>Education High School diploma or equivalent preferred but not required.</li></ul>Pay Range The typical pay range for this role is: $16.00 - $19.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/23/2024

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Shift Supervisor Trainee

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:<ul><li>Overall store management, supervision, and policy implementation</li><li>Sales and inventory management</li><li>Employee staffing, training, and development</li><li>Financial management</li><li>Customer service leadership</li></ul>Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications<ul><li>Deductive reasoning ability, advanced analytical skills and computer skills.</li><li>Advanced communication skills, leadership, supervision, and influencing skill</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul>Preferred Qualifications<ul><li>Experience as a retail manager or supervisor</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/23/2024

Operations Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank) </li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $18.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/23/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management<ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul>Education High School diploma or equivalent preferred but not required.</li></ul>Pay Range The typical pay range for this role is: $16.00 - $22.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/23/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $21.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/26/2024

Pharmacy Technician

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/26/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary * This position is a work at home position open to all candidates natiionally Aetna, a CVS Health company, is looking for top operations talent! We have an exciting work from home opportunity available for highly motivated individual to support a core internal Telesales team as a sales operations specialist. The position will join a high performing, experienced team that manages multiple call center functions from technology, operations, and analytics to support growing Aetna's Medicare portfolio. The role will require strong understanding of telephony infrastructure, workforce optimization, call center best practices, and/or integrated platform designs ensure design enables optimal reporting solutions and enhancements. Job Responsibilities:<ul><li>With limited direction, translates business requirements to technical specifications. Creates technical designs for a new enhancements or refinement of integrated call center technology.</li><li>Performs assessments and supports overall workforce design for multiple user types and contact channels.</li><li>Performs ongoing system maintenance, research, problem resolution and on-call support, according to defined plans.</li><li>Documents required policy and procedures for existing systems.</li><li>Independently performs testing and design scenarios/projects to optimize performance of platforms and workforce.</li><li>May perform or assist with integration and system testing, according to detailed test plans to ensure high-quality systems. May assist business partners with User Acceptance Testing.</li><li>Independently supports processes related to the implementation and ongoing management of production systems, including integration of purchased solutions.</li><li>Independently supports the Code Asset Management process.</li><li>Works cross-functionally to deploy multi-faceted integrated design, to include database, sales operations, digital, and member engagement management teams.</li><li>Independently works on small and large moderately complex projects that require increased skill in multiple technical environments and disciplines, that have system wide impact and that may integrate across the organization.</li><li>Ensure complete compliance with all federal, state, and organization regulations for call center technologies including TCPA and DNC requirements.</li><li>Other duties as assigned</li></ul>Accountabilities:<ul><li>Is fully familiar with the prescribed methodology and is in strict compliance with all required artifacts.</li><li>Developing business requirements and creation of procedures in support of business operations.</li><li>Documentation of required procedures for integrated system designs, refinements, and standard packages.</li><li>Developing and becoming a subject matter expert with regards to the call center technology suite, and integrated endpoints.</li><li>Work across functions to optimize performance.</li></ul>Required Qualifications<ul><li>3-5+ Years call center technology operations including demonstrated work with integrated CRM/telephony.</li><li>3-5+ Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).</li><li>3-5+ Years of demonstrated proficiency in call center optimizations through technology enhancements and/or workforce designs.</li></ul>Preferred Qualifications<ul><li>3-5+ Years Expertise in one or more programming language (PHP preferred), development tools, and/or databases and the systems development life cycle, applicable to a development organization.</li><li>Excellent communication, interpersonal and presentation skills.</li><li>Highly motivated individual with experience working in high performance tele-sales organizations.</li><li>Experience work within a Medicare call center environment</li><li>Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.</li></ul>Education 4 year college degree Pay Range The typical pay range for this role is: $67,900.00 - $149,300.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/19/2024

Contact Center Technology Specialist

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $21.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/29/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Coram/CVS is looking for a high energy health professional to join our national team as an Authorizations Rep. This rewarding opportunity allows you to work closely with our Patient Intake Coordinators and Insurance Providers to secure for In-Home IV Therapy for Coram/CVS specialty infusion patients. We believe that an Authorizations Rep plays a key role in creating a positive experience for our patients. In this dynamic and fast paced role, you will be responsible for obtaining authorizations for both our new, and existing patients. This will allow us to process timely prescription orders, while demonstrating exceptional customer service to our referrals, insurance carriers and patients. This role will require an understanding of insurance carriers and concepts including drug cards, major medical benefits, and per diem coverage as well as knowledge of government and patient assistance programs. This is a full-time benefited position and is NOT through an agency. Typical hours are Monday to Friday between 9:30AM-6:00PM PST. A Saturday rotation may be expected. OT may be required per business need. With Coram/CVS Health, you'll have an exciting opportunity to utilize your healthcare and customer service experience with a team who are passionate about making a difference in patient's lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/CVS Health is a Fortune 5 company and national leader in the home infusion and enteral nutrition fields. The word Coram" derives from the Latin word cor," meaning heart"... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications * Minimum 1 year of experience working in a healthcare environment * Previous experience working with prior authorizations * Analytical and problem solving skills * Attention to detail and multi-tasking skills * Experience working in Microsoft Office, specifically Excel, Word and Outlook Preferred Qualifications * Knowledge of Medicare, Medicaid, and Third Party Vendors * Pharmacy, PBM, or Specialty Pharmacy experience * Experience working with healthcare insurance verification * Previous experience with medical billing procedures Education High School Diploma or GED Pay Range The typical pay range for this role is: $17.00 - $29.88 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/02/2024

Authorization Representative

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Support comprehensive coordination of Aetna One Choice/Modified Choice Case Management program including but not limited to intake, screening, researching and collecting information, supporting the implementation of care plans to promote effective utilization of healthcare services, and/or referring members to specialty programs as appropriate, such as Behavioral Health or Women's Health programs. Performs intake of calls from members or providers regarding services via telephone, fax, EDI. Utilizes ASD/MedCompass and other Aetna systems to build, research and enter member information. Approve services that do not require a medical review in accordance with the benefit plan. Performs non-medical research including eligibility verification, COB, and benefits verification. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements Required Qualifications<ul><li> Familiarity with basic medical terminology and concepts used in care management. Support comprehensive coordination of medical services including Care Team intake, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. Promotes/supports quality effectiveness of Healthcare Services. </li><li> Effective communication, high volume telephonic and organization skills with attention to details. </li><li> Sedentary work involving significant periods of sitting, talking, hearing and keying while on the phone. Work requires visual acuity to perform close inspection of written and computer generated documents, </li><li> Utilizing Microsoft Word, Excel and Outlook, as well as a PC monitor. </li><li> Working environment includes heavy multitasking, working independently with little to no distractions in a typical home office setting. </li></ul> Hours of operation are 5:00 AM-5:00 PM AZ time Preferred Qualifications<ul><li>Call Center Experience</li><li>Medical Assistant Experience</li></ul>Education<ul><li> High School diploma, G.E.D. or equivalent experience </li></ul>Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/06/2024

Care Management Associate

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary: The Associate Manager is responsible for oversight of Utilization Management/Case Management staff. This position is responsible for the development and monitoring of high performing teams. Works closely with functional area leadership team (department Associate Managers, Manager, and other key stakeholders such as program design/product, Medical Directors, account teams/plan sponsor liaisons, etc.) to ensure consistency in clinical interventions supporting our members. The Associate Manager role includes (but is not limited to): - Accountable for meeting the financial, operational, and quality objectives of the unit. - Oversees the implementation of healthcare management services for assigned functional area - Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g., NCQA, URAC, state and federal standards and mandates as applicable) - Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking - Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care - Drive operational excellence by streamlining processes and workflows to drive efficiencies, leveraging technology to streamline and simplify - May act as a liaison with other key business areas. - May develop/assist in development and/review new training content - May collaborate/deliver inter and intra-departmental training sessions - Protects the confidentiality of member information and adheres to company policies regarding confidentiality - May collaborate with leadership for the development of, monitoring and communicating performance expectations - Ensures the team's understanding and use of information system capability and functionality - May act as a single point of contact for the customer and the Account Team including participation in customer meetings, implementation and oversight of customer cultural requirements, and support implementation of new customers. - Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills - Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams - Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance - Consistently demonstrates the ability to serve as a model change agent and lead change efforts - Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed - Accountable for maintaining compliance with policies and procedures and implements them at the employee level Required Qualifications: - Must have active, current and unrestricted RN Licensure in state of residence - Must be able to work Monday through Friday 8:00 to 5:00pm EST/CST zone - Must be able to work occasional late week day and/or weekend coverage - Must be able to work holiday coverage rotation per the needs of the department - 3+ years clinical experience as a Registered Nurse - 3+ years of Managed Care experience - 1+ years of Utilization Management experience - Travel Required up to 5% for meetings/audits - Must have MS office suites experience Preferred Qualifications: - Experience with MedCompass - 1+ year Leadership experience (formal or informal roles) - Ability to communicate effectively with Providers, Members, Staff, and other Leaders both in oral and written formats - Ability to evaluate and interpret data, identifies areas of improvement - Time efficient and highly organized - Exceptional communication skills - Ability to mentor and support staff to meet business needs Education: Associates Degree in Nursing required BSN preferred Pay Range The typical pay range for this role is: $80,340.00 - $173,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/03/2024

Associate Manager - Duals Prior Authorization

Overview Join the HJF Team! The Research Assistant I I is to perform research in collaboration with others for projects. The Research Assistant provides laboratory and technical support to senior technical and professional staff, and helps to carry out research projects in a laboratory enviroment. This position will be in support of the Department of Biochemistry and Molecular Biology. The opening is for a Research Assistant II position in the Young-Baird laboratory at Uniformed Services University, Bethesda, MD. Current research projects in the lab are broadly focused on gene expression regulation in the context of cellular stress and the role of protein synthesis dysregulation in human disease. The group utilizes multiple model systems including yeast, induced pluripotent stem cells, neurons, and various immortalized mammalian cell lines to address the fundamental mechanisms by which gene expression is regulated. By combining next generation sequencing with molecular, biochemical, and structure-function studies, the laboratory aims to elucidate how mutations in the mRNA translational machinery and dysregulation of protein synthesis contribute to disease, while identifying and exploring new avenues for therapeutic development. Candidates with mammalian cell culture experience and a background in biology, chemistry, or a related STEM field are encouraged to apply. Please review these sample publications: Young-Baird et al., Suppression of MEHMO Syndrome Mutation in eIF2 by Small Molecule ISRIB, Molecular Cell, 2020. Young and Wek, Upstream Open Reading Frames Differentially Regulate Gene-Specific Translation in the Integrated Stress Response, Journal of Biological Chemistry, 2016. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. This position is not actively hiring, however the team will be looking to hire within the next 30 days. Responsibilities <ul><li> Performs laboratory research projects, including collection and organization of data. Makes detailed observations on experiments. </li><li> Follows laboratory protocols and provides basic data analysis. </li><li> Maintains compliance with established laboratory safety and other procedures. </li><li> Assists in the preparation of reports, publications, and presentations. </li><li> Follows instructions and standard operating procedures to perform expected tasks. May provide basic instruction to other lab staff. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Work Environment <ul><li> This position will take place primarily in a laboratory setting. </li></ul> Education and Experience <ul><li> Bachelor's Degree. </li><li> Minimum of 3-5 years experience required. </li></ul> Required Knowledge, Skills and Abilities <ul><li> Knowledge of and experience with standard laboratory techniques, particularly mammalian cell culture. </li><li> Ability to follow general instructions. </li><li> Good communication and analytical skills. </li><li> Ability to obtain and maintain a T1/Public Trust background check </li></ul> Physical Capabilities <ul><li> Ability to stand or sit at a computer for prolonged periods </li></ul> All HJF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Research Assistant II

Overview Join the HJF Team! The Research Assistant III is to perform research in collaboration with others for projects. The Research Assistant provides laboratory and technical support to senior technical and professional staff , and helps to carry out research projects in a laboratory environment. This position will be in support of the Department of Biochemistry and Molecular Biology. The opening is for a Research Assistant III position in the Young-Baird laboratory at Uniformed Services University, Bethesda, MD. Current research projects in the lab are broadly focused on gene expression regulation in the context of cellular stress and the role of protein synthesis dysregulation in human disease. The group utilizes multiple model systems including yeast, induced pluripotent stem cells, neurons, and various immortalized mammalian cell lines to address the fundamental mechanisms by which gene expression is regulated. By combining next generation sequencing with molecular, biochemical, and structure-function studies, the laboratory aims to elucidate how mutations in the mRNA translational machinery and dysregulation of protein synthesis contribute to disease, while identifying and exploring new avenues for therapeutic development. Candidates with mammalian cell culture experience and a background in biology, chemistry, or a related STEM field are encouraged to apply. Please review these sample publications: Young-Baird et al., Suppression of MEHMO Syndrome Mutation in eIF2 by Small Molecule ISRIB, Molecular Cell, 2020. Young and Wek, Upstream Open Reading Frames Differentially Regulate Gene-Specific Translation in the Integrated Stress Response, Journal of Biological Chemistry, 2016. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. This position is not actively hiring, however the team will be looking to hire within the next 30 days. Responsibilities <ul><li> Performs laboratory research projects including collection and organization of data. Maintains compliance with established laboratory safety and other procedures. </li><li> Makes detailed observations about experiments. Trouble shoots experiments and maintains specialized reagents and equipment. </li><li> Prepares technical reports, summaries, and protocols. Provides basic data analysis and interpretation. Assists in the preparation of manuscripts and data for presentations at scientific meetings and publication in journals. </li><li> Maintains clear and accurate laboratory records, inventories, and logbooks. </li><li> Follows instructions and standard operating procedures to perform expected tasks. May train and assist additional laboratory staff. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Work Environment <ul><li> This position will take place primarily in a clinical or laboratory setting. </li></ul> Education and Experience <ul><li> Bachelor&rsquo;s degree required. </li><li> Minimum of 6-8 years&rsquo; experience required. </li></ul> Required Knowledge, Skills and Abilities <ul><li> Knowledge of and experience with laboratory techniques, particularly mammalian cell culture. </li><li> Ability to follow basic instructions. </li><li> Good communication and analytical skills. </li><li> Ability to obtain and maintain a T1/Public Trust background check </li></ul> Physical Capabilities <ul><li> Ability to stand or sit at a computer for prolonged periods. </li></ul> All HJF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Research Assistant III

Overview Join the HJF Team! HJF is seeking a highly motivated Health Service Researcher to support the Clinical Affairs section of the Extremity Trauma and Amputation Center of Excellence (EACE) within the Defense Health Agency. HJF provides scientific, technical, and programmatic support services to the EACE. The incumbent will conduct health service research using medical records data sets and other large medical/health data sets, perform data analyses, evaluate, research results, and writes scientific reports or papers for presentation or publication. This position applies for extramural funding in health service research and provides advice and consultation in health service research The EACE leads the advancement of extremity trauma related discovery and clinical practice to optimize outcomes of service members, veterans, and beneficiaries while meeting the needs of the Combatant Commands and the Military Health System. The EACE is committed to ensuring a better future for those with extremity trauma. Established by the 2009 National Defense Authorization Act, the EACE is established jointly between the Department of Defense and the Department of Veterans Affairs. Originally established to operate with the U.S. Army as its lead component, in October 2022 the EACE aligned to the Defense Health Agency in the Research & Engineering Directorate with the other Congressionally established Centers of Excellence. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing, and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. Responsibilities <ul><li> Performs literature review and identifies emerging topics and gaps in health service research to improve outcomes of individuals with severe extremity trauma. </li><li> Develops new research projects in health service using EACE resources to investigate and evaluate important health service issues related to polytrauma and amputation which will help identify more efficient and effective health services. </li><li> Provides expertise in health service research for various research projects and gives consultation in study design, data analysis, and results interpretation related to health service research. </li><li> Evaluates scientific literature to determine quality and validity of clinical recommendations. </li><li> Conducts data analysis, evaluates research results, and writes scientific reports for presentation and publication. </li><li> Participates in systematic reviews. </li><li> Assists in collaboration with researchers in other programs or institutions. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Education and Experience <ul><li> Doctoral Degree in Health Service, Health Economics, or related field </li><li> Minimum of 3-5 years experience required </li></ul> Required Knowledge, Skills, and Abilities <ul><li> Advanced knowledge in translating health service concepts and medical research into clinical practice. </li><li> Experience in evaluating quality of research studies. </li><li> Experience in health service research including using large medical records data. </li><li> Experience in using statistical software particularly SAS. </li><li> Excellent written and oral communication skills. </li><li> Experience in obtaining extramural grants is a plus. </li><li> Experience in meta data analysis a plus. </li></ul> Physical Capabilities <ul><li> Lifting: Requires lifting materials up to 10 lbs. </li><li> Ability to stand or sit at a computer for prolonged periods </li></ul> Work Environment <ul><li> This position will take place primarily in an office setting. </li></ul> Security Requirements: U.S. Citizenship Required; Ability to obtain and maintain a T1/Public Trust background check. Some positions or sites may require that the incumbent be fully vaccinated against COVID-19. Proof of vaccination may be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Health Service Researcher

Overview Join the HJF Team! HJF is seeking a highly motivated Evidence Synthesis Librarian to support the Clinical Affairs section of the Extremity Trauma and Amputation Center of Excellence (EACE) within the Defense Health Agency. The incumbent will develop and coordinate the creation of new knowledge in support of the EACE Clinical Affairs, Research and Surveillance, and other EACE programs. This position will contribute to outreach, information literacy, translation of knowledge into clinical practice, research support and assessment, and work collaboratively with counterparts in the EACE to provide organization wide support for systematic and scoping reviews. The EACE leads the advancement of extremity trauma related discovery and clinical practice to optimize outcomes of service members, veterans, and beneficiaries while meeting the needs of the Combatant Commands and the Military Health System. The EACE is committed to ensuring a better future for those with extremity trauma. Established by the 2009 National Defense Authorization Act, the EACE is established jointly between the Department of Defense and the Department of Veterans Affairs. Originally established to operate with the U.S. Army as its lead component, in October 2022 the EACE aligned to the Defense Health Agency in the Research & Engineering Directorate with the other Congressionally established Centers of Excellence. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing, and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. Responsibilities <ul><li> Develops and coordinates an evidence synthesis program to support systematic, scoping, and related literature reviews across disciplines associated with polytrauma and limb loss. </li><li> Develop policies and procedures for evidence synthesis in support of EACE strategic goals. </li><li> Maintains comprehensive knowledge of principles and practices of evidence synthesis, expert searching and systematic reviews. </li><li> Serves as an active participant on systematic, scoping, rapid and umbrella review teams. </li><li> Executes complex systematic search strategies. </li><li> Evaluates scientific literature and determines quality and validity of existing clinical recommendations, clinical practice guidelines (CPGs), clinical protocols, and other formally derived guidance to support evidence-based best practice. </li><li> Assists researchers and clinicians to navigate the evidence synthesis process from protocol to publication. </li><li> Participates in creating and teaching instructional sessions and workshops to cultivate clinicians&rsquo; and researchers&rsquo; research methodology skills. Creates guides, training modules, and learning objectives as appropriate. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Education and Experience <ul><li> Master's Degree in librarianship or related field required. </li><li> Minimum of 3-5 years experience required; minimum of two years&rsquo; experience in libraries, archives, museums or like institutions. </li></ul> Required Knowledge, Skills, and Abilities <ul><li> Experience in research methodology, evidence reviews and evidence synthesis. </li><li> Experience applying evidence synthesis and/or systematic review methodologies within an academic or clinical discipline. </li><li> Knowledge of documentation and reporting standards for systematic reviews (e.g., PRISMA) and review management software (e.g., Covidence, Rayyan). </li><li> Knowledge of key issues, trends and skills associated with data literacy, open access, research data management, research impact metrics, and scholarly communication. </li><li> Strong organizational, project, and time management skills. </li><li> Excellent written and oral communication skills. </li><li> Experience in developing, conducting, and updating systematic search strategies as demonstrated by a publication record or manuscript acknowledgement is a plus. </li></ul> Physical Capabilities <ul><li> Lifting: Requires lifting materials up to 10 lbs. </li><li> Ability to stand or sit at a computer for prolonged periods </li></ul> Work Environment <ul><li> This position will take place primarily in a office setting </li></ul> Security Requirements: U.S. Citizenship Required; Ability to obtain and maintain a T1/Public Trust background check. Some positions or sites may require that the incumbent be fully vaccinated against COVID-19. Proof of vaccination may be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Evidence Synthesis Librarian

Overview Join the HJF Team! The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. This position will be in support of the USU Office of Accreditation and Assessment. HJF is seeking a Privacy Analyst II to Monitor, analyze and report organizational compliance with internal policies and external government regulations regarding personal data and privacy laws (e.g., GDPR for the European Union, DoD Privacy and Civil Liberties Program). Administer and update privacy guidelines and investigate non-compliance of privacy policies and regulations. Evaluate and recommend improvements for privacy controls and procedures. Conduct audits to ensure compliance and address potential issues proactively. Respond to privacy breach incidences. Ensure information privacy awareness of supported group and/or organization. Monitor, analyze and report organizational compliance with internal policies and external government regulations regarding personal data and privacy laws (e.g., GDPR for the European Union, DoD Privacy and Civil Liberties Program). This role will administer and update privacy guidelines, ensure information privacy awareness, audit to ensure compliance, investigate potential non-compliance issues and respond to privacy breaches. Responsibilities <ul><li> Plan, develop, coordinate and establish operating methods and procedures for accomplishment of the privacy mission. Implement the privacy program objectives to ensure guidance and procedures comply with all applicable Federal privacy legislation, regulations, OMB guidance and DoD policies for integration of privacy as a foundation within systems. </li><li> Monitor organizational compliance with internal policies and external government regulations (DoD Privacy and Civil Liberties Program, Privacy Act of 1974) regarding personal data and privacy laws. Administer privacy guidelines and suggest improvements to privacy controls and procedures. Provide guidance on complex privacy and disclosure issues such as Privacy Act Requests. </li><li> Assist with office administration, record management, coordination of travel, and other essential office functions. May be responsible for other administrative activities such as planning, organizing and coordinating/managing various projects and/or services involving diverse administrative operations and supporting management with tools, reports and analysis of compliance with the rules, regulations, policies and procedures. Confer with other departments, officials and consultants to explain policies and procedures. Aide in the creation of presentations and may make presentations on assigned projects and programs. </li><li> Conduct audits and investigations of program non-compliance issues. Update guidelines and procedures as necessary. </li><li> Specific to information privacy: Conduct audits to ensure compliance and address potential issues proactively. Manage and respond to information privacy breach incidences and suspected breaches. Investigate non-compliance issues in concert with other functional areas (e.g. Cybersecurity, Legal, etc.). Formulate recommendations and prepare reports and correspondence. Conduct Privacy Threshold Analysis, Privacy Impact Assessments, meetings, Paperwork Reduction Act requirements and evaluating and updating System of Record Notices. </li><li> Develop and/or lead information privacy awareness efforts. Develop and deliver privacy training within the company and related entities. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Required Knowledge, Skills and Abilities <ul><li> Knowledge and skill in applying analytical and evaluative methodologies along with qualitative and quantitative techniques to conduct reviews or surveys in support of the requirements established by the DoD Privacy and Civil Liberties Program. The incumbent should have a working knowledge of governmental privacy organization and mission, program goals and objectives, work processes and functions, and major issues. </li><li> Must have skill in preparing project papers, position papers, reports and skill in organizing and delivering briefings to facilitate understanding and acceptance of findings and recommendations. </li><li> Working knowledge of the Privacy Act of 1974 and the DoD 5400.11 - DoD Privacy and Civil Liberties Program. Familiarity with relevant guidance to maintain and protect the personal information of individuals. </li><li> Knowledge of planning and scheduling. Knowledge of conducting projects, studies and surveys to support the needs of the USU Privacy Office. </li><li> Ability to establish and maintain effective working relationships. </li><li> Ability to communicate both orally and in writing with a variety of individuals or officials at all levels of this organization. </li><li> Ability to use tact and diplomacy effectively in dealing with sensitive and controversial issues. </li><li> Ability to work independently and apply sound analytical judgment in resolving problems. </li><li> Ability to obtain/maintain a T1 and/or CAC Public Trust clearance. </li></ul> Work Environment <ul><li> This position will take place primarily in an office setting. </li></ul> Education and Experience <ul><li> Bachelor's Degree; Masters Degree preferred </li><li> Minimum of 3-5 years experience required </li></ul> Physical Capabilities <ul><li> Ability to stand or sit at a computer for prolonged periods. </li></ul> Some HJF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Privacy Analyst II

Requisition: 77360 PSEG Company: PSEG Services Corp. Salary Range: $ 101,600 - $ 160,900 Incentive: PIP 15% Work Location Category: Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. Job Summary Responsible for the management & oversight of the Corporate Security Training Program for the Enterprise. Accountable for performing governance, oversight, support and performance functions of corporate security training functions for the Enterprise. Develop, maintain, and ensure completion of all corporate security training in a professional manner in alignment with Company procedures and policies. Job Responsibilities Establish a Culture of Security Across the Enterprise: <ul><li>Drive a cultural mind shift by promoting transparency, trust, and accountability among employees</li><li>Create an environment where employees feel comfortable reporting suspicious activities and security concerns</li><li>Encourage personal accountability and challenge employees who violate security measures, such as not wearing ID badges, attempting unauthorized access, or circumventing security procedures</li></ul> Enhance Security Awareness Training: <ul><li> Collaborate with the HR Learning & Organizational Development team to enhance the new hire and supervisor security awareness training program</li><li> Identify specific training opportunities tailored to the unique risks associated with different roles within the organization</li><li> Develop engaging and interactive learning content that can be accessed via PSEG's Learning Management System (LMS), as well as courses that can be delivered in-person</li><li> In-partnership with internal and external stakeholders, develop and deliver in-person training content as needed to supplement online resources</li></ul> Develop and Manage Security Training Modules: <ul><li>Identify and develop mandatory security awareness training modules and partner with LMS administrator to deliver training across the Enterprise</li><li>In partnership with LMS administrator, regularly remind employees to complete security training and track course completion and escalate to senior management as necessary</li><li>Oversee, coordinate, schedule, execute, and verify that all security training requirements are met</li></ul> Continuous Improvement and Evaluation: <ul><li>Evaluate and observe the effectiveness of security training through drills, exercises, and participation in management meetings</li><li>Manage and maintain security-related training programs to ensure they remain up-to-date and relevant and Initiate revisions and updates as needed</li><li>Plan, schedule, and maintain records for security-related exercises and training sessions</li><li>Regularly review LMS security content to ensure its validity and assess the quality of training materials</li><li>Create comprehensive tracking reports that provide regular status updates on training completion rates</li></ul> Job Specific Qualifications Required <ul><li>BS/BA Degree with 8 years of relevant experience</li><li>Previous experience in training, preferably in a corporate environment</li><li>Broad knowledge of security protocols, best practices, and procedures</li><li>Excellent communication and interpersonal skills to effectively engage employees at all levels</li><li>Excellent presentation, analytical, and communication skills, both written and oral, are required to synthesize and communicate key issues</li><li>Ability to communicate/persuade key stakeholders towards specific actions and initiatives</li><li>Ability to analyze risks and tailor training programs accordingly</li><li>Proficient in developing engaging and interactive learning content</li><li>Experience working with LMS and training tracking software</li><li>Detail-oriented with the ability to manage multiple tasks and meet deadlines</li><li>Strong organizational and record-keeping skills</li><li>Must posess a valid US driver's license</li></ul> Desired <ul><li>Training experience within a utility or regulated industry</li><li>For internal applicants, broad understanding of PSE&G organizations and their relationship as a whole</li><li>Certified Protection Professional (CPP)</li></ul> Minimum Years of Experience 8 years of experience Education Bachelors Certifications None Noted Disclaimer Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. ADDITIONAL EEO/AA INFORMATION (Click link below) Know your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision

Corporate Security Training Program Manager

Requisition: 78357 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 101,600 - $ 160,900 Incentive: PIP 15% Work Location Category: Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. Job Summary This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties &bull; Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services &bull; Manage employee performance &bull; Ensure vendor and employee compliance with safety protocols and practices &bull; Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services &bull; Enhance program delivery/customer experience and resolve business/customer issues &bull; Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs &bull; Provide oversight for business controls, process improvement and compliance &bull; Ensure accurate invoice processing &bull; Identify and implement process improvements and automate where possible &bull; Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations &bull; Prepare and present program and project status reports to senior management &bull; Assist with special projects as necessary &bull; This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices &bull; During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations Job Responsibilities <ul><li>Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed. </li><li>Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues. </li><li>Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible. </li><li>Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management. </li></ul> Job Specific Qualifications Required <ul><li>B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.</li><li>Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency program experience</li><li>Management/leadership experience working with cross-functional teams</li><li>Valid US driver's license</li></ul> Disclaimer Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. ADDITIONAL EEO/AA INFORMATION (Click link below) Know your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision

Energy Efficiency Program Support Manager - Residential

Requisition: 78368 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 114,500 - $ 188,100 Incentive: PIP 15% Work Location Category: Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. Job Summary This position is responsible for managing a suite of Energy Efficiency Programs with primary focus on the C&I sector. This includes supervision of at least two direct reports, contracts with vendors, all aspects of quality control, all aspects of customer relationship management and meeting regulatory requirements set forth for programs. Also responsible for achieving program investment and energy savings targets in a cost-effective manner within administrative cost budgets, and for developing financial and operational forecasts. In addition to internal labor, the manager oversees large contracts for implementation. Identify opportunities for improving and standardizing business processes in all key functional areas to promote efficiency and work with process owners to implement those opportunities. Manage the resolution of deficiencies in business processes to develop best practices and deployment of these practices. Overall responsibility for the safety, health, wellness, and environmental performance of the department. Provide leadership, personnel development, and overall direction to create/foster teamwork atmosphere in pursuit of Company goals and objectives. Interact with counterparts at the NJ BPU and other electric and gas utilities regarding implementation strategy and operational business plans. Provide ombudsman support in overseeing mediation of customer/installer conflicts and disputes. Job Responsibilities <ul><li>Provide leadership, direction, and expertise on industry best practices in program implementation and customer outreach. Manage employees and oversee marketing, implementation, and goal attainment for each.</li><li>Provide oversight for business controls, process improvement and compliance. Insure accurate invoice processing. Work with IT to improve procedures and automate where possible.</li><li>Lead multi-disciplinary teams to address business issues.</li><li>Interact with counterparts at NJ BPU and NJ electric and gas utilities as it relates to energy efficiency programs.</li><li>Provide analysis of State and Federal policy issues affecting the renewables and energy solutions business. Interface with the NJ BPU on various matters including cost recovery, energy efficiency, and renewable energy. Various BPU orders have a direct impact on the department and need to be carefully reviewed.</li><li>Strong interpersonal skills and negotiation skills are essential.</li></ul> Job Specific Qualifications &bull; Bachelor's Degree and 6 years of project management, Customer Operations, or marketing practices experience, including demonstrated knowledge of energy efficiency processes, measures & techniques, construction, or related fields. &bull; In lieu of degree, must have at least 10 years of project management, Customer Operations, or marketing practices experience, including demonstrated knowledge of energy efficiency processes, measures & techniques, construction, or related fields. &bull; Demonstrated knowledge of forecasting, project controls and budgeting. &bull; Demonstrated ability to manage program vendors and other delivery contractors. &bull; Demonstrate ability to manage customer expectations and build customer relationships. &bull; Demonstrated proficiency with Microsoft Office (PowerPoint, Excel & MS Word) &bull; Excellent written and verbal skill set. &bull; Demonstrated knowledge of the utility industry, appropriate regulations, and applicable Board Orders. &bull; Strong analytical and financial skills. &bull; Demonstrated leadership skills; must foster an inclusive work environment and respect all aspects of diversity. &bull; Must possess a valid U.S. driver's license and maintain a satisfactory driving record. Desired: &bull; Candidate should possess planning and organizational skills. &bull; Candidate should possess an attention to detail. &bull; Must also have a sense of teamwork and initiative. &bull; Excellent written and verbal communication skills &bull; Results oriented. Minimum Years of Experience 6 years of experience Disclaimer Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. ADDITIONAL EEO/AA INFORMATION (Click link below) Know your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision

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